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The Latest

SecurSign 5 Now Available! Includes Signature Validation to Detect Tampering.
Lansdowne, PA (July 13, 2011)
Encrypt, digitally sign and verify digital signatures on PDF documents.

Redax 5: Advanced Redaction for PDF Documents
Tuesday, March 22, 2011
The latest Redax adds new patterns, regular expressions and more!

Redax Enterprise Server 3 Ships!
Thursday, January 6, 2011
New Redaction Engine, Powerful New Markup Options and More!

How can I manually uninstall Redax?

Note: if you have any custom palettes, you will want to back them up before uninstalling redax.
    Redax version 3.8: Back up the file C:\Program Files\Adobe\Acrobat X.0\Acrobat\plug_ins\palettes.txt
    Redax version 4.0 and above: Export your palettes from the Redax palettes dialog. 

See Importing & Exporting palettes for more information.  You will able to import these palettes files into new/other versions of Redax.

Before manually removing Redax, try uninstalling Redax under Windows Add/Remove programs.

ANSWER:
To manually remove Redax, browse to the plug-ins directory: 
  C:\Program Files\Adobe\Acrobat X.0\Acrobat\plug_ins.  If you are running a 64 bit version of windows, use:
  C:\Program Files (x86)\Adobe\Acrobat X.0\Acrobat\plug_ins.

Redax 3.8:

  • Remove Redax32.api from the plug-ins directory
  • Remove Redax.pdf from the plug-ins directory
  • Remove palettes.txt from the plug-ins directory
  • Remove redaxplugin.arn from the plug-ins directory


Redax 4.x:

  •     Remove Redax32.api from the plug-ins directory
  •     Remove the preferences file Redax.pdf. 
            Remove Redax.pdf from the plug-ins directory if present.
            Redax.pdf may also be located in your application data directory.
                XP:  C:\Documents and Settings\YourName\Application Data\
                Vista & Windows 7: C:\Users\YourName\AppData\Roaming\
            Check the following subdirectories in the application data directory for Redax.pdf.
                Adobe\Acrobat\X.0\Preferences
                Appligent\Preferences
  •     Remove the license file, redaxplugin.arn from the plug-ins directory if present


Redax 5.x

  •     Remove Redax32.api from the plug-ins/Appligent directory
  •     Remove the preferences file Redax.pdf. 
            Remove Redax.pdf from the plug-ins directory if present.
            Redax.pdf may also be located in your application date directory. 
                XP:  C:\Documents and Settings\YourName\Application Data\
                Vista & Windows 7: C:\Users\YourName\AppData\Roaming\
            Check the following subdirectories in the application data directory for Redax.pdf.
                Adobe\Acrobat\X.0\Preferences
                Appligent\Preferences
  •     Remove the following icu dlls from the plugins directory:
            icudt40.dll  icuin40.dll  icuio40.dll  icule40.dll
            iculx40.dll  icutu40.dll  icuuc40.dll

 

Would you like the support team to address a specific point related to this topic?  Email the support team and ask for a clarification.

Last updated: Friday, February 6, 2009