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I have drawn the Redax boxes and chosen Redact document, but the newly created file has not redacted anything. What would cause this?

ANSWER:  The Preference "Allow Redaction Without Exemption" is not checked. Check this by choosing Redax Menu > Redax Preferences, then choose the Options Tab and check the box there.

Would you like the support team to address a specific point related to this topic?  Email the support team and ask for a clarification.

Last updated: Friday, February 6, 2009