x Accessible Navigation Search This Site Trial Software Contact Us Request a Call
space space curve Trial Software Contact Us Request a Call Office People
PDF Document Management
Software, Services & Support
Go Button

Redax FAQ

Frequently Asked Questions

Installation/Uninstall Questions

I installed Redax and the word "demo" appears on the page and in the redacted areas, why?
I am trying to install Redax and I am getting the error message that Acrobat cannot be found on my computer. Why do I get this message?
How can I manually uninstall Redax?
How do I find the documentation?
I installed Redax, but do not see the Redax menu when I open Acrobat.
Acrobat Certified Mode issues - Redax
I am getting an error when Acrobat opens

Redax Box Questions

I have drawn the Redax boxes and chosen Redact document, but the newly created file has not redacted anything. What would cause this?
Is there a way to change the settings for all my Redax boxes once they are already drawn?
Why don't my Redax boxes print?

Exemption Codes/Palettes Questions

The Redax palettes have disappeared in Acrobat.
Can I set a default exemption code for all boxes?
Can I create my own Palettes?
How do I make exemption codes appear on the screen but not on the printed document?

Redaction Questions

How can I get redacted image and text areas to appear the same?
Can I redact annotations with Redax?
Why does my original file appear to be redacted?
Does Redax support the redaction of vector graphics?
What types of Acrobat markups will redact?

Other Redax Questions

Can I search for phrases within a scanned document?
Why does more text than I want get removed?
Can Redax remove form fields?
The vertical toolbar on the left of the Acrobat screen is disappearing, what can be causing this?
How does the Acrobat 8 Document Interface affect Redax?
Redacting PDFs, Redax 4.6.x vs. Acrobat 9.x
What version of Redax should I run with Acrobat?

Last modified June 1, 2009