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SecurSign 5 Now Available! Includes Signature Validation to Detect Tampering.
Lansdowne, PA (July 13, 2011)
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The vertical toolbar on the left of the Acrobat screen is disappearing, what can be causing this?

ANSWER:  An Adobe plug-in called Template, which appears as 'TEMPLATE.API' in the plug-ins folder, causes the vertical toolbar on the left of the Acrobat screen to disappear when the Show Redax Buttons options is unselected then re-selected. This is a Windows version specific problem.
Note:This plug-in is not included with Acrobat 4.0 and is therefore not a problem unless you have downloaded it from the Adobe web site.

Would you like the support team to address a specific point related to this topic?  Email the support team and ask for a clarification.

Last updated: Friday, February 6, 2009