skip navigation

PDF Document Management Software, Services & Support

Server Desktop Services Support Why Us? About Us

Why does my original file appear to be redacted?

ANSWER:  At times under Acrobat 6, it appears that the original file has been redacted. This is a window update bug. You need to refresh the window (go from one page and come back) in order for original file to appear correct.

Would you like the support team to address a specific point related to this topic?  Email the support team and ask for a clarification.

Last updated: Friday, February 6, 2009